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How many AudioHook Monitor integrations can I have?

Genesys Cloud supports up to 20 AudioHook Monitor integration installations per organization. At any given time, you can stream audio to a maximum of five AudioHook Monitor integrations and configure up to 500 monitor configurations per organization.

You can add up to 20 AudioHook Monitor integrations using the Genesys Cloud’s Integrations page ( Menu > IT, Integrations > Integrations ).

You can activate up to five AudioHook Monitor integrations using the Genesys Cloud’s Integrations page ( Menu > IT, Integrations > Integrations ).

You can configure up to 500 custom AudioHook monitors using the AudioHook Monitors option ( Menu > IT, Integrations > AudioHook Monitors ).