Log out

AI-generated summary

Genesys Cloud provides two logout methods accessible through user settings: selecting the profile picture in the sidebar or the avatar in the top right corner, then clicking the Logout option. For browser app users, closing the browser window after logging out ensures complete session termination. The logout functionality is designed to securely end user sessions across the application interface. An important consideration is that clicking Logout may log users out only from Genesys Cloud or from all integrated applications such as Salesforce, depending on the organization's universal logout setting configured by administrators. Users should contact their administrator for clarification on their organization's logout behavior across integrated applications.

To log out, access user settings from your picture in the sidebar. Then click Logout.
To log out, access your user settings from your avatar on the upper right.
Click Logout.
To end your session with the browser app, close the browser window after you log out of Genesys Cloud.

Note: When you click Logout, you can log out only from Genesys Cloud or from all integrated applications, such as Salesforce. Logging out from all the integrated applications depends on the organization setting. For more information, contact your administrator.

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