Google data actions integration content list
AI-generated summary
Genesys Cloud provides capabilities to integrate with Google data actions. It enables creating custom actions that connect Genesys Cloud applications to Google Cloud Functions. Key features include managing and configuring actions, adding contracts and configuration, testing actions, using actions in Architect flows and scripts, and troubleshooting common errors like 400, 401, 403, and 500. The integration requires setting up Google Cloud Platform, adding the integration in Genesys Cloud, and developing functions in Google Cloud Functions that are invoked by data actions. Overall, the integration allows robust integration between Genesys Cloud and Google services.
This article lists all relevant content for the Google data actions integration.
General
Integration
- Troubleshoot
- Data action does not appear in Genesys Cloud applications
- Data action fails during testing
- Data action fails in interaction flows
- Data action returns a 400 error
- Data action returns a 401 error
- Data action returns a 403 error
- Data action returns a 500 error
- Data action that uses spaces or special characters fails
- executionId in error responses
- Unable to connect to Google
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