View Access Policies
AI-generated summary
Genesys Cloud provides access policies that organizations can view to manage permissions. From the Access Policies page in the Admin section under People & Permissions, users can view custom policies created for their organization on the Policies tab and prebuilt policy templates on the Templates tab. Details like policy name, description, applications, roles, and permissions can be viewed by clicking on a specific policy or template. Key capabilities include creating custom access policies and leveraging Genesys Cloud's policy templates to manage user permissions.
The following permissions:
- Authorization > policy > View
From the Access Policies page, you can view the policies created for your organization and the prebuilt policy templates.
To view access policies created for your organization:
- Click Admin.
- Under People & Permissions, click Access Policies. The list of policies appears on the Policies tab.
- Click Menu > User Management > Access Policies.
- Click the Policies tab.
- To view a particular policy, navigate to the policy and click its name in the Name column. The policy details appear.
- To go back to the Access Policies page, click Cancel.
To view a policy template:
- Click Admin.
- Under People & Permissions, click Access Policies.
- Click Menu > User Management > Access Policies.
- Click the Templates tab. The list of Genesys Cloud designed policy templates appears.
- You can view a particular policy template by using one of the following methods:
- Navigate to the policy template you want to view and click its name in the Name column. The policy template details appear.
- From the policy template list, navigate to the policy that you want to view. Under the Actions column, click Moreand from the menu that appears, click View. The policy template details appear.
[NEXT] Was this article helpful?
Get user feedback about articles.