View Access Policies
AI-generated summary
Genesys Cloud provides access policies that organizations can view and manage through the Access Policies page in the Admin section under User Management. The platform supports three policy types: targeted policies that apply conditions to specific domains, entities, and actions; global policies that apply conditions to all API requests; and prebuilt policy templates designed by Genesys Cloud. Users with the Authorization > policy > View permission can access the Policies tab to view custom policies created for their organization or the Templates tab to view available templates. Policy details including name, description, applications, roles, and permissions are accessible by clicking on individual policies or templates. The interface allows users to navigate between targeted and global policies, view specific policy details, and access policy templates through direct selection or an Actions menu option.
The following permissions:
- Authorization > policy > View
From the Access Policies page, you can view the targeted and global policies created for your organization and the prebuilt policy templates.
Targeted policies are created and its conditions are applied only on a specific domain, entity, and action. To view targeted policies created for your organization:
- Click Menu > User Management > Access Policies.
- Click the Targeted Policies tab.
- To view a particular policy, navigate to the policy and click its name in the Name column. The policy details appear.
- To go back to the Access Policies page, click Cancel.
Global policies are created and its conditions are applied on all API requests. To view global policies created for your organization:
- Click Menu > User Management > Access Policies.
- Click the Global Policies tab.
- To view a particular policy, navigate to the policy and click its name in the Name column. The policy details appear.
- To go back to the Access Policies page, click Cancel.
To view a policy template:
- Click Menu > User Management > Access Policies.
- Click the Templates tab. The list of Genesys Cloud designed policy templates appears.
- You can view a particular policy template by using one of the following methods:
- Navigate to the policy template that you want to view and click its name in the Name column. The policy template details appear.
- From the policy template list, navigate to the policy that you want to view. Under the Actions column, click More and from the menu that appears, click View. The policy template details appear.
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