Skip to main content

Language support in Architect

Series: About language support in Genesys Cloud and Architect

Next suggested step: Language support and TTS

The Architect user interface is available in these languages.

  • Chinese (Simplified)
  • Chinese (Traditional)
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Polish
  • Portuguese (Brazil)
  • Russian
  • Spanish
  • Swedish
  • Turkish

For information about Architect language support for speech recognition, text-to-speech (TTS), IVR system prompts, and telephony user interface (TUI), see supported languages. 

You can also create call flows in many other languages. From a flow’s main page, from the Settings area you can choose supported languages, override default speech recognition settings, and select TTS engine and voice options. When you select a language, Architect returns a message if the default or available third-party text-to-speech engine does not support runtime data playback, speech recognition, or TTS playback for the selected language.

When you edit an audio sequence, Architect provides immediate feedback for any languages that are missing audio or TTS resources. Architect also indicates whether a language does not support run time data playback, speech recognition, or TTS.

Note: For more information about supported languages for the Genesys Cloud user interface, see .