Copy call analysis responses

AI-generated summary

Genesys Cloud provides functionality to copy call analysis responses through its Digital and Telephony interface. Users can access this feature by navigating to Menu > Digital and Telephony > Outbound > Call Analysis Responses, then selecting checkboxes for desired entries and clicking Copy. The system automatically duplicates selected entries and appends each copy with "- Copy" followed by a sequential number for identification. This capability is part of Genesys Cloud's outbound dialing and call analysis features, which also include voice transcripts, dialing modes, and related outbound calling concepts.

Click Menu > Digital and Telephony > Outbound > Call Analysis Responses.
Select the checkboxes for the entries to copy.
Click Copy.

The system copies the selected entries and appends the name of each copy with - Copy followed by a number.

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