Genesys Tempo for Android billing

Does use of Genesys Tempo for Android impact billing for customers who use by-the-hour pricing?

No, Genesys does not consider Genesys Tempo users as logged in when they use the app, and application usage does not impact billing. 

Does use of Genesys Tempo for Android impact the number of simultaneous users for customers using concurrent pricing?

No, Genesys does not treat Genesys Tempo users as logged in when they use the app, and application usage does not impact the total number of concurrent users.

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How do I create a shift trade?

To trade a shift from the daily view, tap Trade or Drop.

Use the same process from the weekly view.

Where can I see the shifts available for trade?

To browse the available upcoming shifts, to the upper right, tap the double arrows .