GCX Activate free trial

AI-generated summary

Genesys Cloud offers GCX Activate, a free trial providing access to full platform capabilities for a limited evaluation period. The trial requires provisioning through the Genesys sales team and does not support self-signup registration. GCX Activate includes specific operational parameters: up to 10 simultaneously configured users, 3 OAuth client credentials, and 10-minute maximum call duration. The trial supports two free regional, local, and DID number purchases, one US long code SMS configuration, and unlimited web messaging. Supported features include up to 100 outbound agent emails, 100 third-party/digital messages, 50 social conversations (excluding web messaging), and 200 chatbot conversations. Unsupported during the trial period are outbound calls, port numbers, content file storage, SMS short codes, BYOC (Bring Your Own Carrier), and outbound email campaigns. Users can activate needed capabilities within minutes without providing credit card information and begin realizing value within hours.

GCX Activate is a free trial of full Genesys Cloud capabilities that are available to you for a limited time.

How to request GCX Activate

The trial is unavailable for self-signup registration; only the Genesys sales team can provision the trial. For more information about the sign-up procedure, contact your Genesys sales representative.

GCX Activate limitations

When you GCX Activate, keep the following limitations in mind:

Feature	GCX Activate parameters during the trial period
Users	Up to 10 simultaneously configured users
OAuth client credentials	Up to 3 credentials
Call duration	Up to 10 minutes
Outbound calls	Unsupported during the trial period
Regional, local, and DID numbers	Two free purchases
Port numbers	Unsupported during the trial period
Store files in content management	Unsupported during the trial period
US long code for SMS	One configuration
SMS short codes	Unsupported during the trial period
Third-party, open, or digital messages	Send and receive up to 100 messages
Social conversations	Up to 50 social conversations, excluding web messaging, which is unlimited.
Outbound agent emails	Up to 100
Email domains	Up to two
Chat bot conversations	Up to 200
Bring Your Own Carrier (BYOC)	Unsupported during the trial period
Outbound email campaigns	Unsupported during the trial period

You can sign up and explore Genesys Cloud free without entering credit card information. Activate the capabilities that you need in minutes and realize value in hours.

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