AI-generated summary
Genesys Cloud's AI Studio requires hierarchical permissions organized by feature category and action to enable building and managing AI Guides, Summaries, and Agentic virtual agents. Agentic virtual agent permissions encompass adding, editing, viewing, and managing agents, jobs, sessions, session turns, and versions across multiple permission levels, including permissions for "Agentic > Virtual Agent > Add/Edit/View," "Agentic > Virtual Agent Job > Add/View," "Agentic > Virtual Agent Session > Add," "Agentic > Virtual Agent Session Turn > Add," and "Agentic > Virtual Agent Version > Add/Edit/View" along with associated job permissions. Guide-related permissions include capabilities for adding, deleting, editing, executing, and viewing guides, with permissions structured as "AI Studio > Guide > Add/Delete/Edit/Execute/View," plus permissions for managing guide jobs and versions. permissions allow users to add, delete, edit, and view AI Summaries, and access previews through permissions such as "AI Studio > Summaries > Add/Delete/Edit/View" and "AI Studio > Preview > View." All permissions follow a structured format of Category > Feature > Action, enabling granular access control across the platform's intelligent automation capabilities