Predictive Engagement: Using Google Tag Manager to deploy the GPE tracking snippet
About this video
- When you use Google Tag Manager to deploy Genesys Predictive Engagement tracking, Genesys Predictive Engagement tracks standard customer journey events including pageviews and form entries. You can also use Google Tag Manager’s prebuilt tags, triggers, variables, to track other events that are specific to your webpage and business needs.
Articles featuring this video
[NEXT] Was this article helpful?
Get user feedback about articles.