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Genesys CloudVersion 2.1.582 – September 30, 2020

  • The desktop app name changed from PureCloud to Genesys Cloud.
    • Following the version update installation, users will see the changed application name.
    • For organizations that deploy the desktop app to users, note that the installation path and executable names have changed. Registry locations and keys have not changed. For more information, see .
  • Updated to Chromium 85.