Genesys Cloud – Data Privacy & Security tag
List of the Genesys Cloud release notes that include the data privacy & security release notes tag.
Account management
- API for custom user attributes in user profiles
- Support for data filtering rules in outbound digital channels
Customer engagement
- Support for authenticated web messaging in single customer view
Self service and automation
- Genesys Virtual Agent support for knowledge fabric
Workforce engagement
- Granular access control for gamification using reporting hierarchy
Deprecations and announcements
- Deprecation: Administrator login using only user name and password