List of the Genesys Cloud release notes published in February 2018.
Communicate
- Genesys Cloud Voice in the United States rate decrease
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Contact center
- Apply a different time zone to workforce management views
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Platform
- Introducing the AppFoundry
Communicate
- Genesys Cloud Voice in the United Kingdom
Contact center
- Easier media type filtering in Interaction Details report spreadsheets
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Communicate
- Take Back and Transfer operations for external trunks
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