Genesys Cloud FedRAMP Region – Genesys Cloud Copilot tag
List of the Genesys Cloud FedRAMP Region release notes that include the genesys cloud copilot release notes tag.
Customer engagement
- Apple Messages for Business invitations
- Custom attributes in workitem list columns
- Deterministic auto-merge for duplicate contacts
Data, analytics, and reporting
- Performance views data table now supports resizing, horizontal scrolling, and accessibility improvements
Open platform
- Genesys Enhanced TTS now includes Amazon Polly Neural voices
Workforce engagement
- Agent adherence adjustments
- Time-off management UI updates