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Is there a way to determine which interactions included a screen share session?

The easiest way to determine whether an interaction included a screen share session is through the Interactions View. With the required permissions, you can add a Screen share column that shows whether a specified interaction included a screen share session. To add a Screen share column to your , in the upper right, click  and select the Screen share check box.

Alternatively, to filter the interactions list to include only interactions that included a Screen share session, click  and select the Screen share check box.

For more information, see .

Note: This information applies to other columns and filters, as well.