Insights for iOS permissions and requirements

What are the prerequisites for Insights for iOS?

• An iPhone or iPad with iOS 16.0 or later

The following permissions:

• Alerting > Alert > View
• Alerting > Rule > View
• Analytics > ConversationAggregate > View
• Analytics > FlowAggregate > View
• Analytics > QueueObservation > View
• Directory > User > View
• Routing > Queue > View
• Mobile > Supervisor > View

Does Insights for iOS support FedRAMP compliance?

Yes, the Genesys Cloud Insights of iOS app supports FedRAMP compliance.