Insights for Android permissions and requirements

What are the prerequisites for Insights for Android?

• An Android device with a browser that supports Chrome Custom Tabs.

The following permissions:

• Alerting > Alert > View
• Alerting > Rule > View
• Analytics > ConversationAggregate > View
• Analytics > FlowAggregate > View
• Analytics > QueueObservation > View
• Directory > User > View
• Routing > Queue > View
• Mobile > Supervisor > View

Does Insights for Android support FedRAMP compliance?

Yes, the Genesys Cloud Insights of Android app supports FedRAMP compliance.