I disconnected a workitem and it is no longer on my screen. How do I find it?
Workitems always resides in a workbin. Based on the worktype, you can quickly determine which workbin in which to find the lost workitem. The list view enables you to select the appropriate workbin and then filter on the Routing State, or the Assignment State via the API, to look for workitems with a Disconnected or Idle status. The workitem may remain assigned to the user who disconnected it.
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