View pending time-off requests

AI-generated summary

Genesys Cloud provides a Time-Off Requests page within the Workforce Management module that enables users to view and process pending time-off requests. The page displays unprocessed requests by default and can be accessed through the menu path: Menu > Workforce Management > Scheduling > Time-Off Requests. The interface includes filtering capabilities, with "View all Pending" selected as the default view, which consolidates all pending request statuses. Users can return to pending requests after applying alternative filters by selecting "View all Pending" or clicking the "Pending" status count indicator. This functionality supports workforce scheduling operations by centralizing time-off request management and processing workflows.

You can quickly view all unprocessed time-off requests. The Time-Off Requests page displays pending requests by default.

To view and process requests, perform the following steps:

Click Menu > Workforce Management > Scheduling > Time-Off Requests.
The Time-Off Requests page appears with View all Pending selected by default.

To return to pending requests after applying another filter, select View all Pending or click Pending in the request status counts.

The Pending status includes all pending request statuses.

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