Locations settings

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Genesys Cloud's Locations settings feature enables organizations to manage and modify location information through the Locations page. Users can access this functionality via Menu > User Management > Locations or through Admin > Directory > Locations. The system provides key capabilities including searching locations using keywords, adding new locations through the Add Location window, and managing existing locations through options to edit, change membership, or delete locations. The feature integrates with user profiles, allowing administrators to associate locations with users and edit profile data accordingly.