Custom column supported views
Series: Custom Calculations
Previous suggested step: Custom column permissions
Next suggested step: Custom column sample formulas
You can create and manage custom columns in the following views:
- Agent Development Summary view
- Agents Performance Summary view
- Agents Performance Detail view
- Agents Queues Detail view
- Agents Status Summary view
- Agents Status Detail view
- Agents Wrap-Up Detail view
- Agents Wrap-Up Interval Detail view
- Bot Performance Summary view
- Data Actions Performance Detail view
- Data Actions Performance Summary view
- DNIS Performance Summary view
- DNIS Performance Detail view
- Email Agent Performance Detail view
- Email Agent Performance Summary view
- Email Queue Performance Detail view
- Email Queue Performance Summary view
- Flows Performance Summary view
- Flows Performance Detail view
- Flow Outcomes Summary view
- Flow Outcomes Detail view
- Flow Outcomes Interval Detail view
- Flow Milestone Detail view
- Flow Milestone Interval Detail view
- Message Agent Performance Detail view
- Message Agent Performance Summary view
- Message Queue Performance Detail view
- Message Queue Performance Summary view
- Queues Agents Detail view
- Queues Performance Summary view
- Queues Performance Detail view
- Queues Wrap-up detail view
- Skills Performance view
- Surveys Performance Summary view
- Wrap-Up Performance Summary view
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