AI-generated summary
Genesys Cloud has developed a comprehensive accessibility plan that documents the policies, practices, and actions implemented to improve accessibility across company operations. The plan includes detailed progress reports tracking implementation efforts and is available for download in PDF format. The accessibility plan outlines specific commitments and initiatives undertaken by Genesys Cloud Services Inc. to enhance accessibility within its products and services. A corresponding progress report documents measurable advancement in plan implementation. The documentation maintains a revision history with updates dating from initial publication in May 2023 through the most recent update in May 2026, reflecting ongoing refinement of accessibility policies and practices. Users can access both the full accessibility plan and progress report through the Genesys Cloud Resource Center, with options to provide feedback on content accuracy and usefulness.