Genesys Cloud – Deprecation: Legacy permissions
| Type | Impact | Action required | Audience | Community link | Aha! link | Announced on (YYYY-MM-DD) | Planned effective date (YYYY-MM-DD) |
|---|---|---|---|---|---|---|---|
| Deprecation | — | — | — | — | — | 2019-02-01 | 2019-04-01 |
To give users greater control over the items that they can access and configure, Genesys Cloud will soon be deprecating some legacy permissions and replacing them with more granular permissions. Effective immediately, Genesys Cloud will no longer make enhancements or improvements to the following deprecated permissions:
| Entity | Deprecated permission | New permission |
|---|---|---|
| All | General > Admin | Directory – All Permissions |
| Group | General > Person Administration | Directory > User – Add |
| User | General > User Manager | Directory > User – View |
| User | General > User Administration | Directory > User – View |
FAQs
Am I affected?
As of February 1, 2019, deprecated permissions will no longer be added to the Admin role by default. To facilitate a seamless transition, deprecated permissions will be automatically migrated to new permissions to existing users based on their current permission assignments.
How can I prepare for this deprecation?
When configuring new user roles, administrators must assign the new supported permissions appropriately. No other action is needed.
What if I need help or have questions?
Contact My Support.
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