Edit a scheduled trigger

AI-generated summary

Genesys Cloud enables users to edit scheduled triggers through the Orchestration menu by accessing the Triggers section and selecting the Scheduled Triggers tab. Users must possess specific permissions including Process Automation Trigger permissions for All, Add, Delete, Edit, View, and Test operations. To modify a trigger, users search for the trigger by name, select it from results, and click the Enable Edit icon to configure the trigger name, description, workflow target, schedule, and time zone settings. After making modifications, users must click Save to apply changes. The process requires administrative access and is part of Genesys Cloud's process automation capabilities for managing scheduled workflow triggers.

PrerequisitesClick to expand

To edit a scheduled trigger, follow these steps:

Click Menu > Orchestration > Triggers.
Select Scheduled Triggers tab.
In the Search triggers box, enter the name of the trigger that you want to modify.
Click the intended trigger from the search result.
To edit the trigger, click the Enable Edit icon and modify the following configuration:
- Trigger name and description
- Workflow target
- Schedule
- Time Zone
Click Save.

For more information, see Create a scheduled trigger.

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Edit a scheduled trigger