Genesys Cloud security policy
Genesys Cloud terms and conditions for security
| Modified date (YYYY-MM-DD) | Revision |
|---|---|
| 2025-06-16 | Pointillist Service reference removed from the title |
| 2025-05-26 |
|
| 2024-01-17 | Removed reference to CX from Genesys Cloud terms and conditions for security (Global) |
| 2024-01-10 | Added the Genesys Pointillist terms and conditions for security |
| 2023-11-07 | Genesys Cloud terms and conditions for security (Japan) translation of current security terms |
| 2023-10-04 | Genesys Cloud terms and conditions for security (Global) updated to be more detailed |
| 2022-11-16 | Updated URL formatting, added version number (Global) |
| 2022-02-09 | Added Genesys Cloud terms and conditions for security (Japan) |
| 2021-11-03 | Updated policy to unify the security terms and conditions between Genesys Cloud and Engage Cloud/Multicloud |
| 2021-08-30 | Updated policy and moved content into a downloadable PDF file |
| 2019-08-13 | Updated policy |
| 2019-08-07 | Updated table in section 8 for new ISO certifications |
| 2019-07-22 | Updated policy and added new Definitions section |
| 2019-03-20 | Added Revision history table |
| 2019-02-21 | Updated policy |
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