How can I get the credentials needed for the SharePoint – Knowledge Connect integration?

To configure a SharePoint knowledge source integration provider, you must gather credentials such as client ID, client secret, and tenant ID.

Visit the Microsoft Azure portal and open Azure Active Directory.
Create a new application registration.
Copy the application ID, which is your client ID.
Generate a new client secret and copy its Value field.
Copy the directory ID from the AAD Overview, which is your tenant ID.
Enter these three values into the Genesys Cloud SharePoint OAuth client configuration.

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