France protected alphanumeric sender IDs

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Genesys Cloud provides guidance on France's protected alphanumeric sender ID (ASID) regulations, which classify certain sender IDs as ISA (interdit sauf autorisation—prohibited unless authorized). These restrictions apply throughout France and its overseas departments and regions (Guadeloupe, French Guiana, Martinique, Mayotte, and La Réunion). ASIDs designated as ISA require pre-registration and regulatory approval before use for messaging; failure to obtain authorization may result in carrier message blocking. Additionally, certain ASIDs are classified as "Strictement interdit" (strictly prohibited) and cannot be used for messaging in these territories under any circumstances. The resource includes a searchable registry identifying specific brand ASIDs and their classification status (such as Apple-related sender IDs including "apple," "apple sav," "applecare," and "appleicloud" marked as ISA, while "Appleid" and "Isupport" are strictly prohibited). Users are advised that the restricted ASID list is subject to change and should contact genesyscloudsms@genesys.com for the most current regulatory information.

In France, regulators classify certain alphanumeric sender IDs (ASIDs) as ISA (interdit sauf autorisation), which means prohibited unless authorised. These restrictions apply throughout France and the French overseas departments and regions (DROM):

Guadeloupe
French Guiana
Martinique
Mayotte
La Réunion

ASIDs classified as ISA require registration and regulatory approval before you can use them for messaging. The following list identifies ASIDs that are:

ISA (interdit sauf autorisation): Require pre-registration and regulatory approval before use.
Strictement interdit (strictly prohibited): Cannot be used for messaging in France or the French overseas departments and regions (DROM).

If your ASID appears in the ISA list, you must register and obtain approval before using it. Otherwise, carriers may block your messages.

Note: The list of restricted ASIDs is subject to change. For the most up-to-date information, contact .

Show

entries

Brand	ASID	Type
Apple	apple	ISA
Apple	apple sav	ISA
Apple	applecare	ISA
Apple	appleicloud	ISA
Apple	applepay	ISA
Apple	applestore	ISA
Apple	icloud	ISA
Apple	Appleid	Strictly Prohibited
Apple	Infomessage	ISA
Apple	Isupport	Strictly Prohibited

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