List of the Genesys Cloud FedRAMP Region release notes that include the byot connectors and add-ons release notes tag.
Open Platform
- Bring Your Own Technology (BYOT) Rate E and Rate A changes
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Account management
- Enhanced ACD Skills and Languages menu
Data, analytics, and reporting
- Email notifications for expiring and expired scheduled exports
Self service and automation
- Enhanced AudioHook Monitor configuration and migration process
- Genesys Dialog Engine Bot Flows and Genesys Digital Bot Flows Taiwanese language support
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Customer engagement
- File attachments via supported content profile
Data, analytics, and reporting
- Edit and rerun scheduled exports
- Improved native voice transcription accuracy for Spanish dialects
Self service and automation
- Introducing the Audio Connector integration
- Improved flow size indicator in Architect
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